Please keep in mind that our delivery times are generally accurate; however, during high volume sale periods, please allow extra time for order processing & delivery. Rest assured, we're working tirelessly to get your items to you as quickly as possible. In rare cases, delivery may take up to ten business days, but we'll do our best to minimize any inconvenience. Thank you for your patience and continued support!

Please note that customs charges may apply to orders delivered outside of the EU. These charges are solely the responsibility of the customer and cannot be predicted. 

If you have a query regarding your delivery, please an email to customerservice@sosucosmetics.com